Support
Stuck? We will look with you.
Describe what goes wrong and with which file, and we can usually reproduce it straight away. Every request gets a number, so it does not disappear into a mailbox.
Look here first
Three out of four questions are already described somewhere. It saves you a day of waiting.
- Frequently asked questions
Which brands, which formats, and whether you need internet on site.
- Manual and material
Installing, reading in, picking the system and writing the machine file.
- Rather call
+32 477 99 56 51 — during office hours you get someone straight away.
When you get an answer
Same day on working days. If your site is at a standstill, mark it urgent — that goes first.